Review for IT Solutions(UK)

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Please Rate

Remote support

5.0 rating
December 29, 2019

What would I do without IT Solutions. They have once again solved my computer issues. I cannot thank David enough. He is a real star, And all this has been done over the Xmas period. A very big thank you

Marcia Pariser

Response from IT Solutions (UK) I PC Experts For All Your Needs

Thank you very much for your compliment. It’s because of loyal customers like you that we have the confidence to work towards better service goals. Thank you and wish you a Merry Christmas!
– IT Solutions(UK)

Alienware 15r2

5.0 rating
February 19, 2020

Amazing service. I was close to ditching my laptop but David restored it to how an Alienware should perform and its running brilliantly now. He talked me through everything he done and kept me well informed. Couldn’t be happier thank you. Would definitely recommend.

Danny

Brilliant service!

5.0 rating
November 23, 2019

IT Solutions will sort out our computer problems so quickly! They provide excellent support to have us up and running in no time!

Julie

Response from IT Solutions (UK) I PC Experts For All Your Needs

It was such a pleasure to serve you, and I appreciate your recent referrals. Thank you so much for your trust and confidence. Great clients like you are the reason our firm is thriving.
– IT Solutions(UK)

Great service

5.0 rating
November 15, 2019

Great professional service. I would definitely recommend if you need help with your computer or laptop.

Claire

Response from IT Solutions (UK) I PC Experts For All Your Needs

I appreciate your recent referrals. Thank you so much for your trust and confidence. Great clients like you are the reason our firm is thriving.
– IT Solutions(UK)

Laptop Repair

5.0 rating
November 15, 2019

Everyone knows how hard it is to find a good mechanic or a good dentist..and now you can add on good computer tech. When it comes to something you have absolutely no knowledge about, it’s hard to find someone you can trust. And that’s where ITS enters.
ITS, in short, is awesome. From my initial request for a quote to the moment the laptop was back in my hands, ITS was patient, helpful and honest. He responded to all my emails and phone messages right away, even my semi-neurotic email confirming he has my laptop. ITS walked me through everything he was doing to my computer, even giving me advice on how to better avoid viruses in the future.
Even before I got my laptop back, I just KNEW it was going to come back fixed and as good as new. When he turned it on and I saw how fast it was running, I couldn’t believe it. Seriously, my laptop is running 5x faster now. It was so bogged down with viruses, spyware, countless programs…I mean, I had everything you could have on there. ITS cleaned it all up, installed a new antivirus and brought my computer back to life. As he told me later, he “treated my laptop like it was his baby.”
I could go on about how satisfied I was with ITS services, but I’ll just leave it at this – I was SO happy with the work that I felt compelled to tip him 50% of the quote. There was no doubt in my mind that any other place would have charged me a helluva lot more. But the fact that he was so upfront with everything and honoured the quote, I just HAD to pay him more. I hope I don’t need a tech again, but if I do, I know exactly who to call.

Sandis Magion,

Response from IT Solutions (UK) I PC Experts For All Your Needs

Thank you so much for your kind words, Sandis. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
– Technical Support Team

Network Issue

5.0 rating
November 15, 2019

Our business computer network can not working on, no local network, no WiFi, no any files can share etc. I was so up sad about it. I searching the Web found a local company called IT solution, the engineers come over and fit for me quickly. very helpful and simple. Great I would recommend this company as 5 star.

Garden Man
What our customers say about us
IT Solutions (UK)
5.0
Based on 22 reviews
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andy austin
andy austin
10:41 18 Mar 20
For our local small business owners. We need IT experts to build our business LAN. As a customer using IT solutions for... the first time after referral, I am not disappointed. First-class service from start to finish, as well as training our staff, is also free. Thank you very much for all your help, and I highly recommend that anyone looking for local small business IT support use this company service. Sincerely, Andy Austin (ATE Business Owner)read more
Yuk Cheung
Yuk Cheung
11:27 28 Feb 20
I don't normally write reviews but I felt I had to write one for David. I had a laptop for my daughter that was running... very slow. I was close to binning it and buying her a new one. But David re-imaged it for me and updated it. Not only has he save me money, he's also provided me with lots of valuable information too. I couldn't fault his professionalism! An honest and genuine guy. Would highly recommend!!read more
Geoff T
Geoff T
11:06 28 Feb 20
ITS provided us a very professional and efficient service for me. I can't thank them enough. David and his team were... extremely thorough and managed to resolve all the issues we were having and more. Would definitely recommend and will definitely use again.read more
John Carmichael
John Carmichael
12:59 26 Feb 20
I have queried many experts through google local IT support search and ITS were the only ones with the knowledge and... the will to help in an apparent email hack fraud and office issue. ITS methodically tested my systems and came up with a comprehensive report to shed some light on the case. Very grateful for their service which also comes at reasonable rates. Would definitely recommend and will definitely use again. Thank you for the IT Solutionsread more
sheila haskell
sheila haskell
15:08 04 Feb 20
David was very personable and helpful explaining all the steps to resolve the computer issues. He came promptly and the... bonus was he fixed everything in the house which was great for me A true 5* experienceread more
Christine Hipkiss
Christine Hipkiss
12:05 23 Jan 20
Over more then 18 years support my family computer, IT solution fix our computer issues fast and reliable. I would... highly recommend this company for IT support.read more
Peter Dewhurst
Peter Dewhurst
11:04 09 Jan 20
Very good service provided by IT Solutions. Would recommend there use.
Joe Gamer
Joe Gamer
19:03 06 Jan 20
David was a great help sorting my graphics card issue. He spent a lot more time than he quoted for due to my faulty... screen but didn't charge a penny more. Great analytic skills and a very competent engineer. Will deffo use again.read more
Michael Templar
Michael Templar
15:56 03 Jan 20
Brilliant service,very good customer service friendly and efficient.
geraldine harper
geraldine harper
15:39 22 Dec 19
Could not be better service from this company
Davinci Mobility
Davinci Mobility
12:43 20 Dec 19
Very Helpful and fast professional service
Christine Hollywood
Christine Hollywood
13:06 06 Dec 19
IT Solutions will sort out our work computers and local area network problems so quickly! They provide excellent... support to have us up and running in no time!read more
Isty Music
Isty Music
19:23 02 Dec 19
Friendly and Professional service! Would definitely recommend 😊💯
gh jewellery
gh jewellery
13:44 26 Nov 19
Top service! quick respond and quality work. I've used IT solutions for years and always happy with the job done.... highly recommended.read more
lee goulden
lee goulden
16:13 26 Jan 19
Fantastic ,very friendly and polite service fixed my two laptops in super quick time and was very reasonable price i... would highly recommend .read more
Marcia Pariser
Marcia Pariser
15:00 31 May 15
What would I do without IT Solutions. They have once again solved my computer issues. I cannot thank David enough. ... He is a real star, And all this has been done over the Xmas period. A very big thank youread more
ying qi
ying qi
11:30 22 May 15
We just call for onsite for repair my laptop with booting up problems and after 1hour coming down from local to fix our... laptop in half hour. They do very well, thanks a lot! I will recommend for everyone to use them services. read more
Moira Cowie
Moira Cowie
11:34 11 Jan 15
We have used IT Solutions for several years now and recommend the service highly. Our computer problems are always... attended to efficiently and solved rapidly. read more
Hannelore Wright
Hannelore Wright
11:04 06 Jan 15
Very good for the service and fixed my network problem all my computer and network are working again thanks - high... recommend for everyone use themread more
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